Refund Policy

All purchases presented on our website are completed directly through the Amazon platform (such as Amazon.com, Amazon.de, or other regional Amazon stores).

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Our website serves as a presentation platform, while the actual ordering, payment, and fulfillment process is carried out through Amazon’s store.

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As all orders are processed and fulfilled via Amazon, all returns, refunds, and claims are subject to Amazon’s official return policies.

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This means:

• Returns must be initiated through your Amazon account

• Return conditions (timeframe, product condition, eligibility) are defined by Amazon

• Refunds are processed directly by Amazon

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To start a return, please visit your Amazon account and follow the return instructions.

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If you have any questions regarding your order, feel free to contact us — however, the return process itself is managed entirely by Amazon.